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How 8e8e Handles Your Personal Information

Your account data — from registration details to payment records via bKash, Nagad, and Rocket — is handled with clear rules about what we collect, why we keep it, and how you can request changes.

Account Data ProtectionPayment Privacy — bKash, Nagad, RocketYour Right to Access & DeleteCookie ControlsSecure Data Retention
8e8e How 8e8e Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Your account is protected by OTP verification on login and on sensitive actions like withdrawal requests. We do not store your bKash or Nagad PIN at any point.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which sections of the platform you visit. You can adjust non-essential cookie preferences from the consent banner.

Data Retention

Transaction records tied to bKash, Nagad, and Rocket payments are retained as required by applicable financial regulations. Account profile data is removed within a reasonable period after a verified deletion request.

Your Access Rights

You can request a full export of the personal data we hold on your account. Submit the request through live chat or email and we will respond within the timeframe required under applicable law.

PRIVACY CONTACT

Reach Us About Your Privacy

Live Chat Open the chat widget from any page on 8e8e to raise a data access or deletion request directly with our support team during available hours.
Email Support Send your privacy request to our support email address. Include your registered account details so we can verify your identity before processing the request.
Account Settings Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, date of birth, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also gathered to secure your account.

Payment data is shared only with the processor handling your transaction — bKash, Nagad, or Rocket — and only to the extent needed to complete it. We do not sell your data.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide your data export within the timeframe required under applicable law.

Yes. Submit a deletion request through live chat or support email. Some data — such as transaction records — may be retained as required by financial regulations even after your request.

Session cookies keep you logged in; analytics cookies help us understand platform usage. Non-essential cookies can be turned off from the consent banner shown on your first visit.

This policy applies to all account holders. Access to 8e8e services depends on your local law and eligible regions. If you are unsure about your eligibility, check the applicable rules in your area.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.